Norfolk Prestige Fencing provide high-quality timber and metal fencing to the domestic, commercial and industrial sectors. In line with the new General Data Protection Regulation that is enacted from 25th May 2018, we’ve updated out Privacy Notice so that anyone who wishes to be informed about what we do with their data should find out everything they need to know on this page. Naturally, if there is anything that you would like to know about how we process your personal data that you can’t see here, please get in touch.
The legal basis for storing and processing your data is contractual. We can’t carry out your request to install new fencing if we don’t know where your property is and we need to contact you to clarify details, send invoices etc. You can request to see your data at any time. Your full rights are listed at the bottom of this notice.
To make it easy for our customers to get in touch with us we provide a contact form on our website. We ask for a person’s name and contact details so that we can get back to them to arrange a convenient time to visit to give them a quote. We only use this data for the purposes of contacting you about your specific query. This data arrives as an email and is never stored on a database. We certainly never share this information with any third parties.
We use the third-party provider Gmail to store our emails. Deleting emails in Gmail sends them to the Trash folder where they disappear forever after 30 days.
Personal data relating to queries that do not result in a contract is deleted after 1 year.
Personal data relating to contracted work is deleted after 15 years.
When we receive a visitor to www.npfencing.co.uk, we use the third-party service Google Analytics to collect the standard internet log information. Google Analytics works by reading the user's IP address then setting a cookie on www.npfencing.co.uk containing a unique ID (so Google can get accurate audience figures). The IP address is then never used again. The unique ID has no personal identity information held within it.
We share this information with the third party RWD Click who use the anonymised information to compile website use statistics on which they can base any improvements to our website.
If you object to Google Analytics collecting data, you can download a browser add-on that will prevent Google Analytics from using your data: https://tools.google.com/dlpage/gaoptout.
All the websites that are designed and curated by RWD Click (including our own) have Transport Layer Security (TLS). TLS keeps secure all the data being transferred between your computer and the website you are viewing. Websites with TLS have a little padlock symbol to the left of the website address in the URL bar.
RWD Click use the third-party provider Hootsuite to manage and schedule social media posts. If you direct message us via Twitter, then your message will be stored on Hootsuite for up to three months.
The GDPR enshrines rights that individuals may exercise in relation to their data:
If you feel that any of these rights are being infringed, we will do everything that we can to address the problem.
The Enhanced Conversions feature allows Google Ads to access encrypted customer data from a conversion action (such as filling out an enquiry form) and then match that data back to ads viewed on other devices. This helps us track which Google Ads are useful to our business.
This only affects customers who are logged into their Google account when browsing our website. To control what data you are sharing with Google, go to: https://myactivity.google.com/activitycontrols. Google states that customer data will never be shared with other advertisers Access controls and encryptions are in place to prevent unauthorised access to your data.