Customer Service Update

In light of the current Coronavirus situation, we would like to take this opportunity to reassure you that Norfolk Prestige Fencing are taking a number of precautionary actions to ensure that we can continue offering the best service for our customers whilst keeping our team safe.

We are following all guidance and advice issued by HM Government and Public Health England. All of our staff have been briefed on best practice as set by the World Health Organisation including appropriate hygiene, sanitising of tools and equipment, and minimising any risk of infection. None of our team have been affected, and we continue to monitor the situation closely and seriously. 

Installations

As the vast majority of our work takes place outside, in small teams without direct contact with customers, we are able to continue mostly as normal. 

If any customers with installations booked with us are self isolating or are worried about contact, please get in touch with us to reschedule your booking, or to discuss how we can carry out the work without coming into contact. 

Quotes and Surveys

We are continuing to visit customer’s properties to quote for all works, and can do so whilst maintaining social distancing measures. However if any customers would prefer to send us photos and measurements then we can give rough estimations via email or Facebook messenger. 

For more information on any of our arrangements, or if you have any enquiries please get in touch with our team on 01603 928494 or email info@npfencing.co.uk